Patient Experience

Hancock Regional Hospital conducts phone surveys from patients who have received care from us. Find out what they are saying about us.

Inpatient

 Survey Question HRH 
Performance
Q4 FY 2015
National
Database
Q4 FY 2015
 
 Nurse Communication
 84%  78%
 Doctor Communication
 85%  81%
 Responsiveness of Hospital Staff  74% 65%
 Pain Management  74%  70%
 Communication about Medications  66%  63%
 Cleanliness of Environment  76%  65%
 Discharge Information  92%  86%
 Overall Rating of the Hospital  80%  70%

Outpatient

Survey Question HRH
Performance
Q4 FY 2015
Internal 
Goal
Q4 FY 2015
Overall Quality of Care                     63.3% 80%
Likelihood To Recommend
61.9% 80%

Source Data:
Inpatient results reported to Center for Medicare and Medicaid (CMS).  HRH data reflects more recent performance than what is posted currently on Hospital Compare.
Outpatient survey and results are complied by Professional Research Consultants, Inc.
Last updated: March, 2016
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