Outpatient

Patients receive a telephone survey after they receive care for our outpatient services areas.  They are asked questions about the care they received during their visit.  Patients are asked to answer the questions with "Excellent", "Very Good", "Good", "Fair" and "Poor".  The scores below reflect our ranking compared to other facilities of the same size and market area.  The source of our comparison data is Professional Research Consultants, Inc.

The survey and its protocols for sampling, data collection, coding and submission can be found in the from Professional Research Consultants, Inc.

Overall Quality of Care

What are we measuring?

Our percentile ranking of all of our patients who responded "Excellent" to the question "Overall, how would your rate the quality of care provided."

outpatient-overall-quality

Likelihood to Recommend

What are we measuring?

Our percentile ranking of all of our patients who responded "Excellent" to the question "Would you recommend Hancock Regional Hospital to your friends and relatives for outpatient care."


outpatient-likelihood-to-reco

Source Data:
Outpatient survey and results are complied by Professional Research Consultants, Inc.

Last updated: March, 2016
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