You arrive at the hospital. Now what?

We know you’ve been asked to stay socially distant. But as things begin to open back up, the last thing you should be afraid of is going to the doctor.

The doctors, nurses, and associates of Hancock Health are committed to keeping you safe as we reopen all of our services. And we know what we’re doing: Dealing with infectious diseases such as the coronavirus is nothing new for us. It’s part of our training and expertise. When the virus struck earlier this year, we mobilized quickly to implement best practices to care for patients with COVID-19 and keep it from spreading inside our own facilities. We wouldn’t bring our associates back to work if we didn’t think we could protect them—and that goes double for our patients.

So here’s what you can expect when you show up at Hancock Regional Hospital for care:

  • When you arrive, you’ll be greeted by a Hancock associate who will provide a mask and escort you to your appointment. No patients will be allowed in the waiting room at this time. We’re also not allowing visitors, except in the case of patients under the age of 18. They can be accompanied by one guardian, but siblings should stay home.
  • All staff and medical personnel will wear masks at all times.
  • No associates will be allowed to work if they show symptoms or test positive for COVID-19. Associates who are sick for any other reason will also be required to stay home.
  • Hancock Health’s COVID-19 units are separated from the rest of our operations. We maintain dedicated COVID-19 facilities for testing, diagnosis, and treatment.
  • If you have a medical emergency, call 911 or get to the emergency room without delay. We’re ready to take care of you right now—without exposing you to COVID-19.

Things will continue to be different, for a while at least. But we’re ready for you now. We’ll continue to follow the social distancing guidelines to make health possible for you and everyone we serve.